Our maids will clean your home for the allotted time you have booked. Email or call to see if additional time is available to add to an already scheduled appointment. Please be sure to remove clothes and clutter from the floor or from the surfaces that will be cleaned. The maid will bring the needed supplies and equipment to accomplish their duties. Normal appointments include cleaning done by one person in a sexy maid outfit. Tips are welcome and all go to the maid alone. The maid will be escorted by a safety team member.
Our maids and safety team have all pass background checks and are covered by our company surety bond and liability insurance. The surety bond and liability insurance protects your home and belongings from accidents and theft.
Rules
This is NOT an massage, escort, or sex service. We do not encourage or sell services that are illegal or involve prostitution. If you are looking for sex, massage, or an escort service; please DO NOT contact us. NO physical contact is allowed at anytime. We maintain a strict NO touch policy that must be adhered to or services will be terminated immediately, without a refund and resulting in a future ban to person and address.
No minors are allowed, all present must be over the age of 18 and be able to provide government issued photo identification to prove that they are over 18 years of age.
All animals should be secured prior to our arrival for the safety of our staff.
We respect your privacy and confidentiality please do the same for our maids. Maids are not to be photographed or video taped while cleaning.
Procedures Day of Cleaning Service
A member of our safety team will arrive at your home first. The safety team member will confirm your identity, by verifying your state drivers license or valid government issued picture ID. They will then enter the location and assess the number of people present. The safety team member will discuss necessary animal safety measures. They will also verify you understand all the policy and procedures, along with terms of service. Any final paperwork that needs signed will be done at this time as well as paying the balance due for the scheduled cleaning service. We accept only credit cards or debit cards. When the details are finalized, the safety staff will go outside and bring the maid into the home. The maid will arrive in normal business attire to greet you. You will need to provide her access to the privacy of a bathroom or bedroom to change into her maid uniform.
The safety team member, you, and the maid will then do a walk through of the home location as you show her the areas you want her to work. They will be happy to answer any of your questions. The safety team member will not typically be in the home during the cleaning service but this is dependent upon features of the location. In the event that staff does stay in the home during service, they will not remain in the room with the housekeeper and client. The maid will check-in every 20-30 minutes via mobile phone throughout their cleaning session with the safety team member.
Cancellation Procedures
Please let us know, via text or email, at least 48 hours before your regularly scheduled appointment if you need to cancel or reschedule. The $75 deposit can be refunded or be applied for the rescheduled date.
If canceling within the 48 hours or you do not show up on the day of the appointment or you are over 15 minutes late you forfeit the $75 deposit. All clients are allowed a 15 minute grace period, the maid will leave after 15 minutes and the $75 deposit will be forfeited.